If you would like to request a copy of our Data Protection and Retention policies, please CONTACT US and request to speak to The Data Protection Manager.

For further information about the Data Protection Act 2018 please follow the link below:

To make a complaint you may contact The Data Protection Manager at The Next Step Trust. If you are not satisfied with the outcome you can contact the Information Commissioner’s Office (ICO):

ICO contact details:
Telephone: 0303 123 1113
Textphone: 01625 545860
Monday to Friday, 9am to 4:30pm
Find out about call charges



We have recently upgraded our IT software to a secure Cloud based system with anti-virus and anti-malware to provide better protection for the information we hold and share.





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